shipping terms

Standard Shipping is free for any purchase on our online store. This does not include any country or local import taxes at destination. 

Lead time varies depending on the countries shipped, but due to COVID19, please anticipate approximately 21 working days from date of shipment.

Tracking number is usually included for shipments. (Subject to destination countries).

 

returns / refund

  

For local purchases (within Hong Kong)


If you are not entirely satisfied with your purchase, we're here to help.

You have ​15 calendar days to return the item from the date you received it.
To be eligible for a return and/or a refund, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

 

 

For international purchases (outside Hong Kong)

 

To minimize shipping impact, sales are final, non-returnable and non-refundable. Thank you for your understanding.